Refund policy

At The Sweet Invention, all of our products are confectionery items and are prepared, packed, and handled with care to ensure the highest quality and hygiene standards.

Due to the nature of our products being food items, we are unable to offer refunds, returns, or exchanges for change of mind or incorrect selections.

Please ensure all order details, including product selections and shipping information, are correct before completing your purchase.

If your order arrives damaged, incorrect, or there is an issue with your order, please contact us within 48 hours of delivery at thesweetinventionco@gmail.com with your order number and clear photos of the issue. We will review the situation and work with you to provide a suitable resolution where appropriate.

We are not responsible for:

• Incorrect shipping information provided by the customer

• Melted items due to warm weather conditions

• Delays caused by postal carriers

By placing an order with The Sweet Invention, you agree to this refund policy.

Thank you for supporting our small business and understanding the nature of our products.